How do I order using your website?
It's easy. Click on
order now, enter a zip code into the search box, and click on the restaurant name you'd
like to order from. Next, click on the items you'd like to order and follow the step-by-step instructions to
complete your order.
How do I order using my iPhone?
First,
download The Usual app. To find a restaurant, touch the
'Places' tab, then either the magnifying glass (to search by zip code/address) or 'Find Me' button (to find restaurants closest to you).
How do I order using my Android phone?
First,
download The Usual app. To find a restaurant, touch the
'Places' tab, then either the magnifying glass (to search by zip code/address) or 'Find Me' button (to find restaurants closest to you).
Can I change or cancel my order after I place it?
We suggest contacting the restaurant directly using the phone number in your confirmation email with any modifications to your order.
This is the quickest way to ensure your changes are made.
Is it safe to enter my credit card information?
Absolutely. No one ever sees your credit card information - it goes straight to our credit card processor,
Braintree,
and we take security very seriously.
